Frequently asked questions

Answers to your most common questions

Is split ticketing legal?

How do I use split tickets?

Are split tickets always cheaper than conventional train tickets?

How can I find cheap train tickets?

How do you claim refunds on split tickets?

Can I get on earlier or later trains with split tickets?

How do split fares and seat reservations work?

How can I get cheaper business travel?

How will I get my tickets?

What can't you sell?

Where can I find the National Rail Conditions of Travel?

Can I travel with my luggage?

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